Instant Quote FAQs

Thank you for your interest in obtaining an Instant Quote from E-Den! Please read through the following for important information regarding the price we have provided you in the Instant Quote.

 

Does the Instant Quote include tax and permits?

The Instant Quote prices are before sales taxes and applicable permitting costs. Permitting costs are typically between $300-$500, depending on the municipality.

What’s included in the Instant Quote pricing?

Instant Quote provides our standard fully installed system costs. On the confirmation visit, we will carefully verify technical checkpoints in your house to finalize costs, so that you don’t have to worry about any surprises. We will work to determine the most cost-effective way to configure the system to avoid incurring any additional costs.

(Details)

Specifically, the standard pricing includes the following items:

  • All mechanical equipment

  • All installation labor

  • 240V electrical wiring from the electrical panel to the outdoor unit (up to 50 feet)

  • Line sets connecting the indoor unit to the outdoor unit (up to 25 feet per indoor unit)

  • All materials to complete installation

For the vast majority of homes, that’s all you need. The system can be arranged such that the line sets connecting the indoor unit and outdoor unit are less than 25 feet in length, and the distance between the electrical panel and outdoor unit is within 50 feet. In some cases, however, this may not be possible due to noise considerations, structural constraints, or other factors.

Are there any other electrical costs?

The standard electrical cost includes running a 240V connection up to 50 feet long from your home’s existing electrical panel to the outdoor unit with a fusible disconnect.

We will take a look at your electrical panel to determine if we need any additional electrical work e.g. modifications or upgrades to the electrical panel. In practical terms, if you have two open slots in your electrical panel (they can even be two separate single slots), you are good to go!

What can cause the Instant Quote to differ from the final offer?

In the vast majority of homes, the Instant Quote and final offer do not differ. This is because we have accounted for the most common variables and contingencies that we frequently encounter.

On the confirmation visit, we may discover that a different solution may be able to better meet your needs. In this case, we will discuss this with you and provide you with such options in the final offer.

The prices shown in the Instant Quote do not include any of the following items, which may cause the final offer to differ from the prices provided in the Instant Quote.

  • Modification to your home’s existing ductwork

  • Modifications or upgrades to your home’s electrical panel

  • Changing the location of your home’s existing heating & cooling equipment, or placing the new equipment in a different location from your home’s existing heating & cooling system

  • Costs of line sets beyond 25 feet per indoor unit

  • Costs of electrical wiring beyond 50 feet

  • Costs of running line sets when indoor mechanical equipment is situated in a finished indoor space (e.g. closet or finished basement)

  • Special equipment such as scissor lifts for operation on steep inclines or close lot lines where ladders cannot safely be used

  • Drywall repair (if applicable)

If we determine any of these preceding items to be necessary on the confirmation visit, we will discuss them with you and assess any necessary costs. Furthermore, there may be other factors that cause the final offer to differ from the Instant Quote price.

What are the conditions under which I can re-use my existing furnace for a dual fuel system?

In general, we should be able to continue using your existing furnace with a heat pump if it is less than 10 years old. The key variable is whether your furnace’s blower has an electronically commutated motor (ECM), which most furnaces that were manufactured in the last 10 years have. We will examine your furnace and make this determination during the confirmation visit.

Furthermore, adding a heat pump to your existing furnace requires at least 25 inches of space between the top of the current furnace and the ceiling to install the heat pump’s indoor coil.